Privacy Policy
Last updated: August 6th, 2024
General Overview
Welcome and thank you for your interest Metorra Systems, Inc. (“Metorra Systems”, "we", "us" and/or "our"). This Privacy Policy explains how we collect, use, store, and share your personal information and/or professional information (company name, company website, job title, industry) when you use our products, services, content and other resources available on or enabled via our Website (collectively, the "Services").
By accessing or using the Services in any way, you or the entity you represent are unconditionally consenting to the collection and use of your personal information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, you are prohibited from using or accessing this Website.
1. Information We Collect
These are the following types of personal information we collect from you: (i) IP address and device information, which may be collected and stored by our web hosting software; (ii) customer information (name, email address, phone number, shipping address, payment information) collected by our payment processor, Stripe, when you receive an invoice from us; (iii) all email communications such as support, feedback, inquiries, and photos that are not explicit or non-consenual; (iv) payment and other transactional information related to our Services; (v) email, phone number, and username and profile picture when you update, create, or administer your account on our Website and Services that you have consent for and consent to; (vi) cookies (which may use a cookie ID) and similar tracking technologies, depending on your settings or preferences in connection with our Website, marketing activities, and Services.
2. How We Use Your Information
We use personal information and/or professional information in order to provide and enhance the services offered on our Website. This includes: (i) processing orders and providing customer support; (ii) analyzing and improving our Services; (iii) marketing and promotional activities; (iv) service announcements or inform you of new releases and features; (v) sending invoices for Services; (vi) security to detect, investigate, prevent, and protect against potential threats, unauthorized access, and other malicious activity.
3. Sharing Your Information
We may share your personal information with the following third parties: (i) our payment processor, Stripe, for processing payments; (ii) web hosting and data storage service providers.
4. How We Transfer Your Information
If you are accessing or using our Website and Services or otherwise providing your information to us, you consent to the processing of your information in the United States and other jurisdictions in which we operate.
We strictly only provide our Services to residents in the United States. To provide our Website and Services, Metorra Systems may store, process and transmit your information outside of your country of residence, which may have different data protection laws and may not offer the same level of protection or guarantees as in your country or the country where you initially provided the information. To the extent required by applicable law, whenever we transfer your information, we take the appropriate steps to protect your information, including the use of standard contractual clauses or other appropriate legal mechanisms.
5. Retention Period of Information
Metorra Systems will only retain your information for the minimum necessary period to fulfill our legal and contractual obligations, resolve disputes, legitimate business purposes, tax or accounting requirements, developing our Website and Services, enforcing our rights.
Once our legitimate business needs and/or contractual obligations are met, your data will be either deleted or anonymized if deletion is not possible (e.g., backups) so that it cannot be used to uniquely identify you and will be stored securely.
6. Minimum Age Requirement
The Metorra Systems Website and Services are not intended for use by individuals under the age of 18. To use our Website and Services, you must be 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us. Accounts created by individuals under the age of 18 will be promptly deleted and further steps will be taken to remove collected information.
7. Changes To Our Privacy Policy
We periodically review and update this Privacy Policy to describe new Services or changes to our practices. You can determine when this Privacy Policy was last revised by referring to the "Last Updated" date at the top of this Privacy Policy. We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our privacy practices and the ways that you can help protect your privacy.
8. Third-Party Links
The Metorra Systems Website and Services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of services of those third-party websites or services. We encourage you to review the privacy policies and terms of use of any third-party websites or services you visit.
9. Contact Us
If you have any questions, concerns or are unclear about any part of this Privacy Policy, please Contact Us.